What payment methods do you accept?
Where is my refund?
how long does shipping take?
Due to the high demand for many of our products, you may experience shipping delays. Shipping typically takes two weeks but in some cases may take up to 30 days. feel free to contact our support team at email@example.com. we will always be happy to answer questions in a timely manner!
Ordering and delivery
Can I track my order?
Can I return or exchange an item?
My order has arrived but it’s not as I expected. What can I do?
In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email our customer service team via firstname.lastname@example.org or the "Contact Us" page on the main menu, with the details. We’ll respond within 72 hours. If you just don’t like the product for any reason, we’ll gladly accept it back as a return, providing it’s in “as new” condition, in its original packaging with all labels attached.